A resource for customer experience (CX) and experience management (XM) professionals.
Subscribe on Apple Podcasts Listen on Spotify Listen on Stitcher Listen on Stitcher Listen on YouTube

Convenience Trumps Price

Release Date: November 6, 2018 • Episode #44

Continuing the “CX Luminary” series highlighting the “rock stars” of customer experience, Steve welcomes Shep Hyken to the podcast to discuss how he got his start in CX and how making convenience can bring your company a competitive edge.

Tags: