A resource for customer experience (CX) and experience management (XM) professionals.
Subscribe on Apple Podcasts Listen on Spotify Listen on Stitcher Listen on Stitcher Listen on YouTube

Making it Easy for Customers

Release Date: January 16, 2018 • Episode #2

Steve and guest Melissa Meier, a certified customer experience professional and vice president at Walker Information, continue the discussion of the recently published report “Customers 2020: A Progress Report” by describing about how companies can make it easy for their customers to do business.

Tags: