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Episodes tagged “Diane Magers”

Becoming the Chief “Charismatic” Officer

Becoming the Chief “Charismatic” Officer

Released: October 9, 2018 • Episode #40

Steve continues with the Luminaries of CX series in a discussion with Diane Magers, the interim CEO of the Customer Experience Professionals Association on what skills make the best CX pros and her views on the future of the profession.

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