A resource for customer experience (CX) and experience management (XM) professionals.
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Episodes tagged “Kerry Bodine”

Human-centered Design

Human-centered Design

Released: January 29, 2019 • Episode #53

Steve welcomes to the podcast Kerry Bodine, founder of Kerry Bodine and Company, to discuss the importance of user- and human-centered design in customer experience and Kerry’s thoughts on trends and how UX is impacting CX today.

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